ATTENTION! Orders purchased with a discount on promotions or pre-orders cannot be returned or changed!
ATTENTION! Bella Dress products can only be changed with another identical Bella Dress product! To avoid the product exchange procedure:
1. Measure yourself before purchasing.
2. Measure yourself correctly in the bust, waist, hips area.
3. Contact us on whatsapp at the number: +40 743 078 080 and we will help you make the right choice!
* The products are not elastic.
Dear customers, we appreciate that you have chosen the BellaDress brand. We do our best, to satisfy you with the best products and offer you the best service. In addition to service and product, BellaDress offers free delivery. But for every free delivery that comes to you (EU, USA or International) BellaDress pays € 50 flat rate to postal service. Before placing your order on the website Please measure your Bust, Waist and Hip area correctly and choose the right size from the Bella Dress size chart. When ordering a Bella Dress product online at www.belladress.co You will be contacted by e-mail, message or phone to confirm the model and size of the chosen product, to avoid errors and unpleasant situations when receiving the product.
ATTENTION! If you want to change the product You will have to PAY postage services for the exchange procedure, with another product (from your adress to BellaDress address).
ATTENTION! You will also have to pay the delivery fee (make a € 50 bank transfer) for the changed product (from BellaDress address to your address. To change the product, please contact us at +40 743 078 080; ATTENTION! BellaDress is not responsible if you have chosen the wrong size or have not measured yourself. Before choosing the size, contact us to consult you. You cannot cancel or return a BellaDress product due to delayed delivery of postal services and customs procedures. You cannot cancel or return a BellaDress product if the customs services in your country charge import duties and VAT.
INSTRUCTION FOR EXCHANGE: Exchange procedure is expensive and time consuming!
1. To exchange the product Please send the package to: Romania, 707515 Tomesti, strada Stupinelor 33, hala C5, camera 5. The product you want to change must arrive at the address indicated above no later than 28 calendar days; For returned items that have been damaged, soiled, altered, worn or unlabeled, the exchange will not be possible and the product chosen in exchange will have to be paid to you again.
2. After we receive the product you shipped to Bella Dress please make a € 50 bank transfer to the Bella Dress brand with the legal name, BELLADRESS S.R.L .: For payments in EURO: Account holder: BELLADRESS SRL BICTRWIBEB1XXX IBAN: E16 9671 9676 5674 Address: Avenue Louise 54, Room S52 Brussels 1050 Belgium 3. After we receive the dress and the € 50 transfer from you, and we are convinced that the dress is without defects or dirty, we will be able to send you the same dress in another size. Delivery will take up to 20 business days, and in some cases it may take up to 30 business days.
IF YOU WANT TO CHANGE THE PRODUCT TO A LARGER OR SMALLER SIZE AND THE GIVEN PRODUCT IS NOT IN STOCK, YOU CAN CHOOSE ANOTHER PRODUCT AVAILABLE AT THE SAME PRICE OR MORE EXPENSIVE, WITH PRICE DIFFERENCE!