FAQ

DELIVERY

HOW MUCH DOES THE DELIVERY COST?

Delivery is FREE

For every free delivery that comes to you (EU, USA or International) BellaDress pays $ 50 flat rate to the EMS postal service. https://www.posta.md/en/posta-calculator  

WHAT COMPANY DOES BELLADRESS DELIVER TO?

EMS - Bella Dress delivers with EMS wich is an international postal Express Mail Service, offered by postal operators of the Universal Postal Union (UPU) connecting 98 countries and territories worldwide. 
FedEx - Bella Dress delivers with FedEx  & connecting  204 countries and territories worldwide. 
BellaDress Partners - connecting France, Germany, Ireland, Italy, Spain, United Kingdom, Romania, Republic of Moldova.

HOW LONG DOES IT TAKE TO DELIVER TO EUROPEAN STATES?

Delivery to European countries can take 3 to 10 business days, depending on the day you place the order. For example, if you order on Wednesday, you can receive the order on Saturday or Sunday (3 business days). If you place the order on Friday, then the order will most likely come next Saturday or Sunday (6 business days). Or due to customs procedures or deficiencies in logistics processes the dress can arrive within 14 business days.

HOW LONG DOES IT TAKE TO DELIVER TO THE UNITED STATES OF AMERICA?

Delivery to the United States can take from 7 - 20 business days by EMS (Express Mail Service).
Given the worldwide emergency, products delivered to the United States could be delayed by up to 30 business days.

HOW LONG DOES WORLDWIDE DELIVERY TAKE?

Worldwide delivery can take from 7 - 20 business days by EMS (Express Mail Service). Given the worldwide emergency, products delivered worldwide could be delayed by up to 30 business days.

ATTENTION! You cannot cancel or return a BellaDress product due to delayed delivery of postal services and customs procedures. You cannot cancel or return a BellaDress product if the customs services in your country charge import duties and VAT. 

TO WHICH COUNTRIES DOES BELADRESS DELIVER ITS PRODUCTS?

BellaDress delivers its products to 204 countries and territories worldwide:

Afghanistan, Albania, Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Ghana, Greece, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Mexico, Montenegro, Morocco, Nepal, Netherlands, North Macedonia, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vietnam, Algeria, Sudan, Andorra, Gibraltar, Guadeloupe, Liechtenstein, Monaco, Vatican City, Bhutan, Brunei, Cambodia, Iraq, Macao SAR, Moldova, Mongolia, Myanmar (Burma), Yemen, Angola, Burkina Faso, Burundi, Cameroon, Ethiopia, Gabon, Madagascar, Mali, Mozambique, Namibia, Niger, Nigeria, Tanzania, Togo, Uganda, Zambia, Zimbabwe, Barbados, Dominican Republic, El Salvador, Guatemala, Jamaica, Nicaragua, Panama, Colombia, Ecuador, Paraguay, Peru, Australia, New Zealand, Benin, Botswana, Cape Verde, Central African Republic, Chad, Eritrea, Gambia, Guinea, Guinea-Bissau, Lesotho, Libya, Malawi, Mauritania, Mauritius, Seychelles, Sierra Leone, Somalia, Anguilla, Aruba, Bahamas, Belize, Bermuda, Cayman Islands, Curaçao, Dominica, Grenada, Haiti, Honduras, Martinique, Montserrat, St. Lucia, St. Martin, Trinidad & Tobago, Bolivia, French Guiana, Guyana, Suriname, Venezuela.  

PAYMENTS

CARD PAYMENTS

Keeping your online payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete your transaction. Contact your bank to learn more about 3D Secure authentication. Encrypted transaction for your safety BellaDress guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Policy.

Bank Transfer

If you do not have a credit card, you can pay by bank transfer in EURO or RON: 

For payments in EURO: 

Bank Transfer Payments take 1–6 working days - After we receive the transfer (bank transfer takes from 1 to 6 working days) we will be able to process your order and we will be able to prepare the package for delivery. 

Use the details below to add EUR from bank accounts inside and outside EU and SEPA. 

Account holder: BELLADRESS SRL 

SWIFT/BIC: TRWIBEB1XXX 

IBAN: BE16 9671 9676 5674 

Address: Avenue Louise 54, Room S52 Brussels 1050 Belgium 

If you have decided to pay by bank transfer it is necessary to contact us and notify us via whatsapp at the number: +40743078080 or +37369256518


For payments in RON: 

Bank Transfer Payments take 1–2 working days - After we receive the transfer (bank transfer takes from 1 to 2 working days) we will be able to process your order and we will be able to prepare the package for delivery. 

Use the details below to add RON from bank accounts inside Romania. 

Account holder: BELLADRESS SRL 

Bank code: BRELROBUXXX 

Account number: RO47 BREL 0005 6003 6684 0100 

Address: Avenue Louise 54, Room S52 Brussels 1050 Belgium 

If you have decided to pay by bank transfer it is necessary to contact us and notify us via whatsapp at the number: +40743078080 or +37369256518


PAYPALL

Pay in just a few steps: 

 1. Select PayPal as your payment method at the checkout. 

 2. You'll then be redirected to the PayPal website to proceed with the payment. 

 3. If you're already a PayPal customer, you can log in with your user details and confirm the payment. If you're new to PayPal, you can create a PayPal account and then confirm the payment. 

 4. You'll then return to belladress.co and your order and payment will be complete!

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